|Very helpful finding an alternative to an out of production control panel, but the best thing was whizzing it to me next day after ordering very late in the day! Well done!
|very good service. The diver phoned when almost arrving for delivery. A ver good system !
|Correct parts supplied, very competitive price. Excellent communication, I was informed by email at each step of the delivery process.
|re-assuring to get the stuff quickly and easily, no problems, no hidden charges, well recommended
|Order recieved, good professional customer service, with thanks
...SAMA Organisation Ltd
|I am a bit disappointed if I am honest, If the delivery date was shown to me before I paid, it wasnt obvious enough because I didnt see it. Had I realised it would take 5 or 6 days i.e. you probably didnt have it in stock I would have gone else where.
Added to that, when the delivery driver arrived he didnt waste any time trying to find anyone, there were at least 4 people here at the time, so he didnt leave it in the porch I dont remember seeing a delivery instruction box on the order page either Consequently I had to drive to Hexham to collect it, but the item was still on the van from the day before , so I had to wait until after 3:30pm to get it.
These are two separate problems, each understandable. however together its not great. If you would like more feedback and ideas you are we
...Southlands Farm Cottages
|delivery driver said we would of had our order on friday but someone had put the wrong postcode on the parcel eg 5dp instead of 5dq so they couldnt find us.
...MR D A FRANKS
|Very helpful and kept me informed of when delivery would take place.
|Thank you for your excellent and speedy service. Replacing defective items
was also no problem, and they were supplied just as quick as the originals.
Laurie was outstanding in dealing with my queries. THANK YOU.
Received order thank you and delighted with service.
Mr and mrs C.Milne
...Mrs Christine Milne