|Branded goods received in perfect condition. Customer services first class. Thank you for your quick delivery.
...Mr S Grant
|ALL PARTS ORDERED ARRIVED ON TIME AND NOT DAMAGED.
|Everything as described, and provided helpful updates on delivery date.
|1st class service Thank you
...Mr G Robinson
|Excellent service received and good product. Would use again.
|The taps arrived as promised and the quality appears good.
|Delivery date changed a few times at short notice, but always kept informed.
|Great service from the human team, it was really knowledgeable, prompt and helpful….I wouldn’t, however have needed that help if the website had been more detailed and the search feature more user friendly. E.g. If 5-210 Straight Biava Multirail Brackets had:-
a Had a picture
b Explained how many were in the pack
c Described what colour they were
d Acted as the mother page for all their brackets
e The search function were more Google like – if you put Bavia, Bravia or similar into the search no suggestions are forthcoming.
Is there a process in place that improves the website to eliminate the need for each enquiry after the human team have dealt with it
|Just ordered some bathroom furniture and wanted to say a massive thanks to Rachel for all her help. I must have made a dozen changes and Rachel was fantastic getting me quote after quote.
Thanks again Rachel for all your help
|Good customer support. Item delivered as per your instructions. Thank you.