I would like to pass on my thanks to Christine and Deb who really got me out of a hole when my original order couldnt be delivered for 3 weeks. They made some phone calls and researched their web content to source me a similar looking product and the end result is that I cant tell the difference between the original product I ordered and the alternative that was delivered. The follow up to make sure the item was delivered for my tight deadline was also a huge reassurance and enabled me to sleep! Thank you so much your help during my crisis was greatly appreciated and the end result is perfect, totally spot on. Thank you. ...Louise Thornton
|
Excellent service. Emails answered in a very efficient manner. Expensive delivery charges! Overall a really easy to use and well laid out web site.
MyTub Note;
Thank you Mr Cuthbertson.
We have now changed the delivery charge structure.
Regards
Steve Marshall ...Bob Cuthbertson www.esp.co.uk
|
we are thoroughly disappointed with the service we have received. the order took a very long time to arrive, when it eventually did the number of parts we ordered was wrong. after complaining about a missing part it arrived the next day which leads to the question why did they take so long to arrive in the first place. the price is very good for the parts we wanted but the service let you down and I dont think we will be using you again.
------------- ------------- --------------
Dear Mr Skipper
Good day, I can only apologize for the errors. We have spoken to that area of supply chain. This is very rare.
Laurie - MyTub
...Brian skipper
|
Very good service once again, good communication, prompt delivery, many thanks. ...RDW Plumbing
|
EXCELLENT SERVICE AS NORMAL
MANY THANKS!! ...RICHARD SEABY
|
Good service and communication excellent, When you telephone My Tub you get through to a human being very quick! ...Cameron McDowall
|
Excellent service, sink was delivered on time and with a smile.
Will definitely use your company in the future. ...les allan
|
Fast and efficient service. Would definitely recommend and use again. Thanks again ...James Dyer
|
I was impressed with the service offerred. ...Mallinath Chakraborty
|
Good service. Appreciated calls from delivery driver ...Barry
|