|I was tolda that the item was out of stock after ordering it. I would have to wait a month for it to arrive. However, when this issue was raised, I got excellent customer service and the order was cancelled and money returned.
|Generaly good service but disappointed with delivery promise should have been Friday, then Monday, finally arrived TUESDAY PM
Usually better, Christine is very helpful.
...WENSLEY CONTRACTS LTD
|my-tub were great again but the part took some fettling to fit
did in the end though-all good :
|Service was first class. E mails confirmed status of the order, & that is exactly what happened. Would use again & recommend
...Mrs Cheryl Smith
|Good service, order arrived within a few days.
|part arrived today. excellent speedy service. would use your company again. thanks alot
|Correct part arrived on the day promised, so I am very happy with the service and would use it again if necessary.
|I was very happy with the items and found the customer service to be too a very high standard.
I would use this company again when required.
|I have found your service well below par and your customer service terrible. The lack of awareness of where items are or when they are being delivered, no reply to repeated calls and miscommunication within your company have lead to me to cancel the entire order to days ago, and today Wolseley called to deliver items on Monday. I have communicated with too many different people and their seems to be a lack of ownership, knowledge and customer service.
|Despite several delays from the manufacturer i was kept informed of progress and received the goods on the day stated. The item ordered was good value for money and i would certainly use mytub again.