|Order took longer than I would have liked, but kept informed by customer services. Would use again as keenly priced
|Part of my order was sent out wrong but mytub rectified the mistake immediately. I was very impressed.
|All at Mytub - thanks for your excellent communications during the order progress. I have now installed the sink.
|Excellent service, kept me regularly informed of order status & order delivered on stated day
|You were out of stock at th etim eof the order but regualarly kept me informed so I am very satisfied with your service. Th egoods arrived on the day you said they would.
|The K1 Radiator panels arrived as per your advice. They fit OK and are exactly as described, being good value for money. The only criticism I have is that the packaging was dreadful. The corrugated cardboard they were packed in was completely missing at one end exposing the panels to possible scratching and damage. I pointed this out to your delivery man but he didnt seem too concerned. Luckily, on this occasion, the ends of the panels were not damaged, but it could happen next time.
...John A Downing
|Great prices,good service !
|I regret that the small half aeration tube was in three pieces. I should be grateful for a replacement.
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Apologies for this Dr Payne, i have now ordered a replacement in for you and it is expected to arrive on friday. We will check this for you and be in touch as soon as the replacement is ready.
...Dr Reginald Brian Payne
|Overall a good service. I would recommend it to others and use it again.
Website is clear and easy to follow, the different part number was clearly shown as the correct replacement for what I needed.
The part availability request was answered promptly the request for a suitable fitter took a little longer but was still OK.
Delivery time was reasonable, but it did arrive one day early good, but would have been annoying if Id made special arrangements for accepting the delivery.
My only criticism is of the confirmation emails. Some were sent in duplicate, which would have been confusing if Id had several different items on order. And one confirmation of despatch arrived after the part had been delivered and fitted!
|Excellent service, will use you again
...Mr J D Laugharne