after placing initial order and paying for it i was then told my item was obsolete my tub dont stock it but they said they would source my item for me which ended up costing me £25 more than mytubs original price. i feel i could have been told before payment that they dont have items in stock leaving me free to look elsewhere or they could have quoted a price items will cost you after they order them in for you first before taking your money. not as cheap as you first appear!!
------------- ------------------------- ----------------------
Hello
Unfortunately obsolete items do not get the price updated so will appear a great deal cheaper than the replacement product.
Regards
MyTub ...dennis curley
|
havent used your service before im very impressed by your prompt service andand step by step information and the young lady who processed my order will definatly use your company again regards steve green. ...dbs
|
Delivery very slow and expensive. No additional cost for post at placing of order.Will not use you again. ...Douglas McPhee
|
been looking for one of these for a while, great product great price and speedy service. 10 out of 10 and many thganks ...Paul
|
a good all-round service, thank you for the swift response. ...Alan Ledger Coops EMBS
|
Great service,very good comms & good price.
Will use again with confidence. ...Mike Lowe Heating Services
|
Very quick delivery, good price. Happy! ...angus fairbairn
|
Thanks for a really efficient and fast service. The young lady with whom I discussed my order was very helpful and obviously had excellent communication skills. Many thanks. Valerie Pardy ...MRS V A PARDY
|
Well, had there not been a small hiccup I would not have discovered how helpful are your Customer Service staff [Jeanette, Rachel & Christine]. They kept in touch so I had no anxiety about what was happening and they managed to get me an equivalant item at a better price, delivered promptly. I cant comment on the quality of the new Taps - they have yet to be fitted.
Thank you. DM ...David McLeod
|
Item received promptly thank you. ...Rachel Goodacre
|