Was surprised by the lead time on our order of Twyfords bathroom furniture and sanitary ware but think this is down to Twyfords rather than MyTub. The order processing was very smooth and we preferred to receive the whole order in one delivery and on the date predicted. Delivery was on time and courteous. We especially appreciated the help of the support team to help process a return and credit of a faulty shower tray. Steve really adopted a personal touch to argue our case with Twyford and the refund was effected with minimal effort from us. ...Peter Morris
|
Great service & package arrived earlier than I thought. Only trouble is Dishwasher complettely broke down whilst waiting on the part, so had to buy another. Will you take the spray arm back into your stock as packet not even opened. Please let me know, as I will send it back if I can have a refund.
Thank you
Paul Shering ...PAUL SHERING
|
GREAT TO DEAL WITH ...EDDIE FISHER
|
Excellent service, quick reply to questions and delivery on day I wanted.
Would recommend!!! ...Amanda Robotham
|
order delivered correctly and promptly. Thanks ...Anthony Harris
|
Really pleased with this sink, was kept well informed with delivery ...Jane davies
|
Placed the order and was contacted by a very helpful chap at MyTubs to say that the part I ordered was obsolete but that they had one to send me. He range back to check that I had ordered the part from the pt number and not by the picture as there is another almost identical. Really chuffed with the customer service. Would recommend. ...Nicola Phillips
|
Needed two deliveries to complete the order, but other than that this was a good service. ...Martin Smith
|
Great service from placing the online order through to delivery of the item ordered. ...Michael Gullis
|
Arrived promptly and well packaged. Water softner easy to fit with clear instructions. Good price. ...matthew east
|