Excellent service throughout. Including availability information, order processing, delivery and then resolving a problem caused by me ordering the wrong item by mistake and then arranging the return and supply of the replacement promptly. ...Philip Ford
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Great service.
And they even rang me to check my order as I had inadvertently ordered 2 of my 5 items in the wrong colour which I hadnt spotted
Michael Bottomley ...Michael Bottomley
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Item delivered as specified ...Keith Hale
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Everything was great, excellent prices, delivery was when i was told, no problems at all, will buy from company again. ...cml joinery
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Great customer service and quick replies to any emails regarding my purchase. The part was sent out quickly and my boiler is working perfectly in fact better than it did before ...Duncan Kerr
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MyTub have gone way beyond the extra mile in fulfilling my order after items went missing in the post. Even though the problem was not of their making, the customer service team have been second to none and they stayed fully focused on my order until all issues were resolved and for this they have my gratitude.
In general, I found MyTub very easy to deal with and the whole experience for me was positive as they provide an excellent level of service, quality components and very keen prices.
Ordering was very easy through the desktop website and although I did not have need to use the mobile version, I have no reason to think that there would be any issues. ...Paul Anthony
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I bought an Ideal Standard shower door. Very happy with the price and whole purchasing and delivery service including receiving an email checking that I had ordered all the parts that I needed for the installation. Very happy to recommend and will use them again. ...Mr Stephen Hart
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Good service no problems...thank you.
...clive boulton
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Thank you for providing a fast and well communicated buying experience, my basin arrived when you said it would....great! ...Martin Pymm
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I found the service excellent ordering at 2pm and having delivery for 9am the next day, especially as we required the thermocouple urgently, the only thing i would suggest is if the items could have had a picture also just make sure it looks the same because I found with my searches that my particular item varied a great deal for the same model fire and it would help tremendously to be confident of ordering the correct item.
...Peter Robinson
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