Placed the order and was contacted by a very helpful chap at MyTubs to say that the part I ordered was obsolete but that they had one to send me. He range back to check that I had ordered the part from the pt number and not by the picture as there is another almost identical. Really chuffed with the customer service. Would recommend. ...Nicola Phillips
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part received in very quick time & very well packed excellent service recomended ...P S Laws
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Excellent service, thank you, will use again. ...Grace Sturman - Country Cast Baths Limited
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Order received as promised, everything in order and in perfect condition. Price very competitive, would not hesitate to use your service again or recommend to others. Thank you.
...Heather Gardham
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Whilst we had to wait a little longer than one would have preferred or found ideal, we were pleased to receive the ordered item in good condition when indicated.
...R.F.Alexander
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Sink and tap are better than anticipated, always a problem when ordering just from photographs.
Delivery was a bit of an issue, stock not available but then it was available. Dispatch did keep me informed. Arrived on the day stated and the sink and tap in perfect condition. Just need to install it now: ...Keith
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Delivered when stated and all present and correct.
One minor concern - as with a previous order for the same part, the Securing Pin did NOT have a screw slot as shown in the diagram and description. I was able to use the previous pins, in which I had had to cut screw slots. ...Mr LDJ Clark
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Fantastic customer services, very helpful and friendly. Next day delivery, order was as promised. Would highly recommend. Thank you ...Judith Nicholson
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Very happy with service ...Stephen Spence
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Not sure what happened with this one but initial 30 day lead time to obtain everyday plumbing materials isnt acceptable to my customers, especially as these products are manufactured in the uk. The order was fulfilled with 13 days after agreeing to pay an additional £9 VAT delivery charge. This is however, common in the UK plumbing supply industry & by no means exclusively a MyTubWolseleyMcAlpine problem. All products turned up as described and the communication by MyTub was very good. This has not put me off ordering from MyTub who are usually very good & this may have been out of their control.
...Ondemand Plumbing
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