we are thoroughly disappointed with the service we have received. the order took a very long time to arrive, when it eventually did the number of parts we ordered was wrong. after complaining about a missing part it arrived the next day which leads to the question why did they take so long to arrive in the first place. the price is very good for the parts we wanted but the service let you down and I dont think we will be using you again.
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Dear Mr Skipper
Good day, I can only apologize for the errors. We have spoken to that area of supply chain. This is very rare.
Laurie - MyTub
...Brian skipper
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Quality products at unbeatable prices, great people to deal with and free delivery to Inverness!
...Gerry Beard
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Great help from the mytub team identifying the right item, pictures would be helpful. Delivered very quickly and a very good price. Many Thanks!
...Jeremy Hine
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I am pleased to say it came on the day it was suppose to and better still it came early in the morning.
Thank you very much
Keith
...Keith Gillie
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Another great load of customer service from these guys, as I am not there, give yourselves a well deserved pat on the back! My order was so small but this didnt seem to matter, still made me feel like a special customer. If I were a plumber I am not! I would use these guys all of the time. So refreshing that there are companies out there that still go the extra mile to keep customers informed.
Well done and keep it up!
...Mark Hawkins
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Order received as advised, on time - staff very helpful - site easy to navigate. Many thanks for an excellent and good value service.
...Gavin KingSmith
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Mytub provide an excellent service especially for smooth delivery to us in Malaysia. Will use your service again next time.
...Fadzli Abdul Halim co HANGTERA ENTERPRISE
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Good price and excellent service
...Dougie Skinner
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Quality goods exactly as described and prompt efficient service.
...J J PENNINGTON
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Apart from a misunderstanding regarding delivery dates, which may have been my fault, your communication was friendly and informative, which we appreciate. We did enquire whether there was a more efficient way of you sending a very small product to us in the post so my only suggestion would be a more economic postage price in addition to your standard. Thanks and regards.
...Amanda Barry
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£
£12.13 
