Thank you for keeping me informed of delivery. The items were very well packed arrived in one piece.
...Phil
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Hi,
Christine in your sales department was very helpful and helped me track down some parts for a boiler i was struggling to find elsewhere. She sourced the parts you did not have on your website which was very helpful indeed.
I have never used you before and would be happy to again. My only complaint is that on your website you have a big selection of parts which is great but for someone like me who is not that sure of what they are buying from a description as a DIYer its very important to have pictures to reassure that what you are looking at is what you want. I found one of the parts i wanted on your website but quickly looked else where because there was no picture. It was because i got the part numbers i needed and with Christines help i then was confident to buy the parts.
...Sam Plumbe
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good service, would use again
...SHEFFIELD PARK ACADEMY
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Great service, thank you
...Adam Beharrell
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Good price, fast delivery, very pleased with communication and product.
...Mr Mackie
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recieved order thank you for your exelent servis a plesure shopping with you
...keith burgess
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Excellent service, fast delivery and great item. Thanks
...vivian bradley - TTR Joinery
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While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive.
...Conor Donnelly
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Delivered as promised - goods exactly as advertised - unbeatable price
...Mr R Nisbet
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Excellent delivery service, & total bill considerably less than Amazon.uk would have charged
...RA Pettifor
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£
£12.13 
