Ordered 20th September & money taken immediately. Problems with getting product so not delivered for 2 whole weeks. Good price & good updates given but why not charge when product ships ...G Reynolds
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The ordering process was easy, when I was told that the thermostat I ordered was not available I was offered an alternative straight away, communications were very good and I would shop with MyTub again, thank you ...David Mumford
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Fantastic Jeanette, - great service and I will be happy to say so
Best regards,
David ...Biznet
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Thank you for seeking my feedback.
The first time the order was sent out parts were missing. Rather than send me the missing parts (weighing about 200 grammes), you sent an entirely new order in a box which is about 3 feet long and 1.5 feet square. And the courier who delivered it refused to take the old order away.
I am now sitting here with a very large box in my office with a brand new toilet seat in it. I would like to know whether I should dispose of it (rather wasteful) or whether you are going to collect it. Please advise. If you do not tell me what to do, I shall keep it for one more week and will then dispose of it.
As to the product itself, it does not fit the toilet well because the hinges raise the seat too far off the bowl, such that the weight is not distributed arou ...Robin
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Could not find item anywhere else on web - lifesaver! - Super service, will be back!!! ...Aine McGuckian
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tap arrived on time. fitted it this weekend works a treat thanks ...stephen gilbert
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Very impressed with service. Competitive price. After ordering timescale was quoted as a week, after ringing, this time was able to be improved on and get it in time for thw weekend I needed it for. Would definately use again. ...Mrs Tracey Hardaker
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service and delivery were impeccable.definitely use them again 1010
...allan davenport
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It took a bit of time for the goods to arrive, but fortunately they were not urgently required. The delivery invoice had an incorrect street number on it but the delivery man used his initiative and called me, so the goods got delivered. A couple of glitches but nothing that would prevent me dealing with your company again. Thanks. ...gavin johnston
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Very efficient service. You telephoned with an approximate time the order would be delivered and I received it well before that time. I will certainly use you again if the need arises ...SUSAN HOWARD
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