This was my first experience with my tub and possibly my last. Firstly they made a mistake, the site shows free delivery on orders over £25 – Wrong my £120 order of boiler parts just so happened to be made up of none free delivery items and even though this was my tub’s mistake they refused to waive or refund the £7 delivery charge which almost delayed the order by a day. Next, one of the parts arrived from Plumb Centre within two days and the other parts from who knows where nearly 2 weeks later – Overall, compared with many companies on the internet these days, this one did not impress me. One final comment, when things go wrong, you can’t just hit reply in e-mail, you have to go to the site and enter details in to a special page, all a bit of a faff really. ...Ian Grosvenor
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Great service. Christine is to be commended on good communication and followup to ensure I wasnt charged extra for these items. Well done! ...Paul Kohn
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Many thanks. Very swiftly delivered. ...Chris Bushnell
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Excellent service! ...Chris Nickolls
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Good service delivered exactly as promised
Regards
Bill Clark ...William Clark
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Excellent experience, had the part I needed despite it being an outdated item and I found it quickly on the website and delivery was fast ...Stewart McGrath
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Quick and easy ordering process and the delivery man went out of his way to deliver when we were in. Excellent service. ...Andrew Evans
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Excellent service, part received within 2 days. Many thanks ...Kenneth Swinton
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Thank you a quick and easy purchase that was delivered in a timely manner.
Many Thanks
Mr Wilson ...Mr Wilson
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Great price, cheapest on the market for the products I ordered, plus delivered the day you said you would.
Will definitely be shopping here again
Thanks ...Stephen Cox
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