Service was very good. Communication regarding postage fees was efficient enabling our company to receive the products in good time. ...Jackie Wright - John Thompson
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A 1st class service. I used the online chat facility to check that the part was in stock. Once I placed the order I was contacted and informed that the regular delivery service could not guarantee delivery before Christmas. The express delivery arrived within 30hrs ... System repaired and customer happy. ...Alan Downie
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Thanks for supplying when you said you would, and to Steve for help on the phone afterwards. ...Mr J C Ward
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Dear MyTub
Many thanks for your help. I did contact the manufacturer and I spent a great deal of time on the internet finding possible suppliers.
It appears that the part is definitely unavailable and I am now having to replace the cooker, even although it is still in "reasonable" condition.
I would like to say that your service has been way beyond what I had expected and that you have gone out of your way to be extremely helpful.
It will not be forgotton.
Many thanks.
John H ...John H
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thank you so much for all your help
order was delivered as promised
customer service was excellent
next time i need something from overseas you will be my first stop
again thank you for all the help
have great day ...ron nicholson - kaiser permanente
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I found the whole experience of ordering form you very efficient. The order confirmation, updates and delivery were all sufficiently detailed and prompt. Packaging was adequate and the delivery operative polite and well presented. ...Mark Reid
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Kept me fully updated with the progress of both my recent small orders, and offered prompt and very helpful advice when I made my frequent queries!
Thoroughly recommend them! ...Colin
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We have received the items timely. Thanks. ...Tan SM - TCAM Technology Pte Ltd
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A long delay in getting the delivery, and when opened the drain cover was damaged, looked like it had been dropped and a corner cracked, overall not fantastically impressed!
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Good afternoon, we are arranging a replacement. Please accept our apologies thanks
Regards
MyTub ...David Mcmullon
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Excellent service and communication throughout the process of the order ...Kirsty Ellis
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