Thanks, we have received the item..! very prompt.. thank you verymuch ... Farook K Chalarath
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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful. ...Bernard Adams
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I am extremely pleased with both the product and the service provided by MyTub. The sales assistant was very helpful and the delivery incredibly speedy so I would happily recommend MyTub. ...Anna Girvan
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Very pleased with the quality of service and prices, would recommend you anyone and would certainly use you again ...Paul stretton
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Smooth order, good commuication and updates on progress of order, quick delivery, thanks very much ...steven - s j wells
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Excellent and helpful service. ...Christopher Chorley
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Good service,goods as described and delivered on time ...Leon Benjamin
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This was an absolutely fantastic company to deal with,customer service was fantastic as was ease of communication, will definitely shop again!!! ...Sheen
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Amazingly quick service and good prices! ...Brian Buxton - Leading Light
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Couldn`t believe how quickly the parts arrived, and the right ones! Many thanks,
Steve. ...Hentervene Holiday Park
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