Thanks for supplying when you said you would, and to Steve for help on the phone afterwards.
...Mr J C Ward
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Excellent communication from the team and found the product I needed to complete the job in my bathroom. Definitely recommend using this company.
...Patricia McCarter
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The first time round, the combustion matrix I ordered arrived broken, but a few days later a replacement one was waiting for me at the collection point. Very pleased with the service provided. Thank you to all concerned.
...Eudes Diemoz
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Everything went very OK but delivery. I placed the order and made the payment on December 23rd, 2010, with a kind request for special care since it was kind of an emergency.
I received a message advising that delivery was CONFIRMED (not estimated) on DEC 30th (refer to my order), but actual delivery took finally place on JAN 7th.
You may agree that £25.20 fee for 15 days to cross the channel (I live in Paris) is difficult to accept for me especially during such a cold winter :-(
I certainly will not renew the experience, although you have good products at very competitive prices because one can not afford to wait for 15 days to have his heater fixed during winter time.
...Raymond TOPIN
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goods arrived on time. Good service
...Suzanne Brayley
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Although I find the service you provide in responding to, and following up on, orders to be very good, your website is most confusing. There is far too much peripheral clutter, but where precise detail matters, as in giving sufficient detail of individual items available (the different types of P trap lavatory, for example), there is only the vaguest information. Thus I ended up ordering the wrong type of lavatory for my existing system. My plumber will work his way round this, but all the same I feel let down.
...Trevor Peach
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very pleased with service and correspondence I received from you ,I will have no hesitation to use you again
...Peter Read
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Excellent, efficient will definite use again
Thanks
...Stephen meakins
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Excellent customer service and very helpful staff. Went above and beyond to help me and I would definitely recommend you.
...Victoria Yeomans
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Excellent customer service, keeping us informed about the delivery date for our order: thank you!
...Maurice Whitehead
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£
£229.65 
