|good prices, excellent service, friendly and helpful staff. Would not hesitate to recommend
|Good communication and service, product arrived when it was supposed to and in good order. Would buy from them again no bother.
|Apart from the very late delivery, which I know was beyond My Tubs control thanks UK Mail, I know it’s a busy time of year but “Next Day” delivery was a full two days late otherwise My Tubs regular communications with me and chasing UK Mail to deliver before Christmas, were spot on. A very big thanks to Rachel, she was marvellous.
|Excellent service and communication throughout the process of the order
Thank you very much in turn for your help and promt correspondence - excellent customer service! (Please show this to your line manager)
|Ordered at night delivered following morning, cant get better than that.
|Order arrived on date as promised. Was the cheapest source. No time indicated when will arrive hence was not available to receive but order left in local plumb shop to collect. Thank you. Will use again.
|Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful.
|Excellent, kept me informed, would recommend
...Sean Garton - Paragon Management Services
|very good service. The diver phoned when almost arrving for delivery. A ver good system !