|As always, excellent service and prices.
|knowledgable and helpfull staff and delivered as per instruction v.good!
|Received geberit concealed cistern within 5 days, tried to fit Saturday and found part missing. Had to wait till Monday to advise of this missing part. I was told to leave it with customer services and they would get back to me. In the meantime I spoke to the manufacturer and received the part next day. Four days past not a word from My Tub. Well done Geberit not so well done my tub, just a call to say what was happening might have helped
|Helpful people at mytub but good service was ruined by poor delivery service - took weeks to get all the items delivered!
|Good price & quality, but delivery quite slow.
|Good communication and delivered replacement part fast - Thanks
|Great company to deal with, no problem will purchase again.Thanks
...Colin Hook Property Improvements
|Thanks - delivered earlier than expected - unfortunately I think I caught the front top china on door latch and its marked it - still should be ok if I keep the lid down, Thanks Krish
...Mr K Advani
|Thank you for the opportunity to comment on my order.
The people I have dealt with and the actual products are fine but the overall service I have received is the most chaotic of any internet order I have ever made!
To cut a long story short, a large number of e mails led to my order being delivered on 3rd September - or so I thought!
2 of the 3 items were actually delivered with no mention of the third.
After more e mails, delivery was arranged for pm today 7th September. Just to add insult to injury, The missing item was delivered at 11:20am and it was only by chance I arrived as the van was about to leave.
To sum up, my straightforward order took a stack of e mails, a lot of time arranging various people to wait in to receive it and eventually a bit of luck to complete it!
|long del date given but goods did arrive on date due now fitted thanks for your efficient service
...Mr Tinus Buitendam