Service was excellent with the goods being delivered promptly.The items for my coal effect fire are just what I wanted they are now in place and the fire looks like new.I discovered your website whilst searching for above items and I found it easy to understand and to order goods.I would recommend it to anyone.
...Richard Baillie
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Very easy to order and arrived on the date that you said tank you. I will definitely recommend and use you again.
...J W Ramsbottom Contractors LTD
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Thankyou for keeping me informed about my order from when I placed the order to when I received it. It arrived on the day you stated, excellent service, thanks once again.
...Howard McKnight
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Very impressed with their service - spoke to about 15 companies looking for this part, all told me between 7-10 working days, these guys got it for me in 2!
...Dougal Marshall
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Great communications and service from all concerned. Easy to navigate through the website to find the parts needed.
...David Parker
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Prompt and efficient service. Goods exactly as described.
...Patrick Squire
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Excellent response.Your returns policy however is not so good! I am still awaiting a response to return my firstwrong sized item despite 3 phone calls and promises of action.
...roger norman
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Very responsive service. My only criticism is that when I went to your agent to pick up the items, I was told that I could have saved several pounds (in fact the cost of the petrol for the journey plus some more) if I had ordered directly from them. A lesson for next time!
...Paul Parry
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The service is very good. Items are always delivered on time. Also when I text for any information I am always updated as soon as possible.
...Nicola Richards
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The goods did take much longer than I had anticipated, and longer than you initially advised.
You kindly updated with new expected delivery dates but this had to be done more than once and I guess you were simply having to pass on information provided by your supplier or manufacturer.
In the long term no harm resulted and the main thing to report is that the drip tray arrived OK, was in good cobdition, AND it fits perfectly.
So my resume would be - Many thanks for supplying this relatively small item, it just what was wanted and my friend who asked me to order it is highly delighted that he can once again use his fridge as before. Kind regards.
Michael T George-Powell
...Harrogate Glass Company
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£
£229.65 
