I found the service excellent ordering at 2pm and having delivery for 9am the next day, especially as we required the thermocouple urgently, the only thing i would suggest is if the items could have had a picture also just make sure it looks the same because I found with my searches that my particular item varied a great deal for the same model fire and it would help tremendously to be confident of ordering the correct item.
...Peter Robinson
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Took 2weeks to deliver, took money from my account straight away. When I advised them I no longer needed the part as my plumber had to go else where to carry on with my boiler repair, I was the one who had to pay for the return charge. Very disappointed an will not be returning to use this site!! ...Suzanne Jenkins
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Products arrived earlier than stated worked out good for us excellent service throughout, thank you. ...Paul Donoghue - Kiddie of Southport Ltd
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Brenda, you are a star. Fantastic customer service.
Bought a Myson towel rail element from MyTub that sadly malfunctioned after 18 months. 2 year warranty confirmed by Myson. Brenda went out of her way to arrange a replacement part, having to navigate a challenging supply chain in order to get it to me.
Will definately shop with MyTub again.
Thank you ...Neil
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There was a little glitch with regard to the delivery period which changed after the order was placed but Christine resolved the problem and kept me informed. Quite happy to order again. ...H.W.Wilson Ltd.
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many thanks for a super service, Happy Christmas and busy new year.
Kind Regards
Colin Mote ...colin mote
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very good all round service, Thank You very much ...The Godolphin and Latymer School
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Very impressed with the level of service, will definitely use again ...Ian Brooks
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Efficient service and fast delivery - Thank you. ...Robert Gardner
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Efficient and friendly service from the customer services team. Made a hard job very easy as my toilet seat was not standard size.
...Kath Hall
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