|Good communication. Managed to arrange to collect part as I was local. Very professional and good customer service, plus part was nt expensive.
|While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive.
|Great service. Thanks too Christine.
...Mr. H. Quere
|Very good service. No complaints whatsoever. Item delivered in perfect condition very quickly as notified. Thanks.
|very good all round service, Thank You very much
...The Godolphin and Latymer School
|Order received, the part is OK and my carrier run perfectly. Thanks for all your services and your very good contact.
...HOAREAU Jean Pierre
|Happy with product - took a long time to arrive, but ok in the end
|Took a while but was kept informed along the way... Cant fault the service or product Many Thanks.
|Brilliant service. Was as described. Had a piece missing though but a quick call to customer care solved that. Easy to fit too
|Easy to find the item I needed on line at a good price.
Parcel arrived safely within the time slot advised.
...Dr Lilian Potter