I have found your service well below par and your customer service terrible. The lack of awareness of where items are or when they are being delivered, no reply to repeated calls and miscommunication within your company have lead to me to cancel the entire order to days ago, and today Wolseley called to deliver items on Monday. I have communicated with too many different people and their seems to be a lack of ownership, knowledge and customer service.
...Sol Goodall
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Slower delivery than competitOrd but more attractive price ...Paul McFadyen
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Good service, good price, will use you again. thanks ...Roger Lawson
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Goods received today all in good order.
Excellent service thank you
Alan Dungworth ...Alan George Dungworth
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I inquired about the Matrix for a Focal Point gas fire as I wasn't sure if it was the correct one and kindly MYtub assistants enquired for me to Focal Point to make sure it was the correct part. I then ordered the part and could trace its progress on Mytubs web site, which I found very useful. Mytub kept me up to date on the order through emails also. I quickly received the part via a courier which was very well packaged as the parts were delicate and were in perfect condition. Thank you Mytub. ...Arnie Burrows
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Easy to use website, good price, speedy delivery, precise info re delivery time, excellent. ...J TEBBS
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Part arrived within 24 hrs and no problems whatsoever. Many thanks. No hesitation in using you again. ...K.L.Simpson
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Excellent service - thank you. Goods arrived in perfect condition and exactly when they said they would be delivered. Would definitely recommend you to friends and relatives. ...Sue North
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Simple ordering process , delivery on time, goods as ordered
Fast simple process, happy customer ...Stephen Plant
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So far excellent - going to collect coals from Plumbs just hoping can find the place! ...Mrs A Cam
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