My order arrived exactly when I was told it would and was excellent value for money compared with other sites. I had a slight panic when I received the delivery because I didnt think the item I had ordered Twford toilet seat would fit the toilet bowl but the customer service team where very calm and understanding when I telephoned. In fact the seat fitted perfectly and was exactly as described on the web site. ...Lorraine Young
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Great service. The Product was delivered from a local plumbers merchant.
Highly recommend. ...Alison Mitchell
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fantastic service - my shower supplier plumbcenter said the item was unavailable yet my tub found the item made by plumbcentre..! and sent it to my local plumbcenter branch - jeanette from my tub was very helpful and i would use them again ...chris exall
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Order arrived within stated time - Good service! ...Dave Sanders - Dartington Crystal Torrington Ltd
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Quick delivery and exactly as ordered. Will definitely use again. ...Robert Suckling
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Excellent communication from the team and found the product I needed to complete the job in my bathroom. Definitely recommend using this company. ...Patricia McCarter
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service was excellent. The girls on the phone were helpful and kept us informed by email when there was a delay. Goods arrived on the given date. will use you again. many thanks ...Hollycroft Heating
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Quick & easy transaction ...John Maclean
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This was my first experience with my tub and possibly my last. Firstly they made a mistake, the site shows free delivery on orders over £25 – Wrong my £120 order of boiler parts just so happened to be made up of none free delivery items and even though this was my tub’s mistake they refused to waive or refund the £7 delivery charge which almost delayed the order by a day. Next, one of the parts arrived from Plumb Centre within two days and the other parts from who knows where nearly 2 weeks later – Overall, compared with many companies on the internet these days, this one did not impress me. One final comment, when things go wrong, you can’t just hit reply in e-mail, you have to go to the site and enter details in to a special page, all a bit of a faff really. ...Ian Grosvenor
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excellent service would use again ...karen bromfield
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