|pleased with goods .delivered quick would shop again with my tub
|My tubs service was a1 very quick and and simple the product was great did the job just as you would like
|Kept up to date with order status, great comms, fast delivery, and product was as descibed, would use compant again. A
|The service I received was excellent and I appreciated being able to alter the delivery date to suit myself, thank you regards Mike.
|Very easy to order ,when problem arose very quickly sorted very pleased with service provided
...Mr Colin Paxton
|Barring some slight confusion over a late item which turned out to be delivered on time ! my experience was very positive. Everything arrived when I needed it in the end, and the prices were very reasonable. My one criticism is that some of the pictures on the website are misleading, as they either show the wrong item or additional items which are not in fact included.
...Dr Alexander Morrison
|Good experience. Enquiries were responded to rapidly and l was kept fully updated with the progress of my order.
Arrived when advised, in excellent condition.
Happily deal with MyTub again.
|Great communication and follow-up over an obsolete part. A company to trust. Many thanks.
|Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance.
|Excellent service and delivery, would use again, would recommend.