|Superb next day delivery, just waiting for one more item from MyTub.
|Good communication and very quick delivery. Will definitely order again.
|I placed an on line order for replacement parts for my 5 year old boiler. The process was very simple and efficient. My Tub kept me well informed as the order was processed and dispatched including notice of the day of delivery. I can recommend this company.
...nigel - warren
|As stated below retail prices delivered to our door thus saving the railway nearly a fiver on our simple small order. Will use again.
|Thank you for your prompt service. Will certainly use you again.
|Great service my tub, thank you!
|Great service thankyou. The first time I have used mytub and I will be using again.
|I am very happy with the prompt and efficient service. This is the second time I have used MyTub and I shall be coming back again in the future.
|Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance.
|Product info on web site excellent, prices competitive.
22 days from date of order was far longer than expected. Maybe you should indicate that goods are out of stockex stock at the point of order.