|Althougthere was a delay in fulfilliing the order, I was kept informed on what was going on. The original part I ordered was no longer available but an alternative was provided. Thank You
...Mike Walton Property Maintenance
|Excellent service, part received within just a few days. Would definitely use again.
...Caroline Rose Northamptonshire Police
|Arrived a week later than original delivery estimate, however regular communciation throughout explained reason for delay and updated delivery estimates. Overall an excellent service received.
|Good communication and very quick delivery. Will definitely order again.
|I cannot fault the My Tub service and would recommend it to anyone. This is my second order and I was pleased with the way a slight hiccup was dealt with in regard to non-delivery at the confirmed date due to sickness at the delivery company. On querying the non-delivery through your portal, the issue was promptly pursued and a revised date given.
I feel perhaps the wording in the online catalogue could be a little clearer in regard to alternative andor compatible products e.g in regard to my last order Alcona toilet suite under AR1145, under notes you have AR1148 alternative with horizontal as opposed to bottom outlet , AR2342 compatible cistern, AR7815 compatible seat. That said, I did manage to order exactly what I wanted.
|Thanks, nice quick and easy service. Great communication about every part of the order.
|Good price and easy to deal with MyTub, but surprisingly long delivery time.
|Fantastic service and great prices - handled my change of order efficiently and with little fuss, and kept me updated as to progress.
|Good customer service. Good communication, would definitely use again. Thanks
| many thanks for getting order for me after a local company said they were
no longer in stock anywhere. cliff