The website desktop version used made it easy to find the product required. All the information needed to make a decision on purchase was displayed. Once the order was placed I was disappointed to find that the product was not available for prompt delivery and the email I received indicated that an order could be placed at additional cost of £6 VAT which I was not prepared to pay so asked for my order to be cancelled. I was then contacted by a very helpful lady, Christine, so said that a purchase order could be placed at no additional cost so my order was not cancelled. Shortly after that I received notification that the product would be delivered on a specified day which indeed it was. As a result I am very likely to use mytub for future orders and recommend them as a reliable and econom ...Roger Daley
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Excellent service - we received what we ordered, with free delivery, and within 36 hours despite ordering quite late in the day!.
Well done. ...Boyd Coughlan Ltd
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Thank you for your excellent service and delivery of our two items. We were kept informed from start to finish and the items were delivered exactly when stated. We would definitely recommend your company. ...Irene Beaumont
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Fantastic service! Very speedy delivery - just what you need when you have no hot water! ...DAVID BOWERMAN
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Many thanks for the Valve, great communication and a great price, Many thanks ...Vigo Limited
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Sir/Madam,
I run a relatively small maintenance company where cost/profit ratio is king. I am also new to "my Tub." I placed my first order, today, over the internet, a lady called me back to ensure I was receiving best value for money for my requirements.
The lady suggested a change which I was very happy with, which means as a result I felt extremely valued and not just a number.
Now I will go to you guys first without question.
Thank my congratulations on running a very impressive company ...Dave Turner
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prompt delivery, good service with regular updates. 5 star ...joseph offia
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good comunication and reqular updates. reasonably quick delivery. ...Arthur McKay limited
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Order received as promised, everything in order and in perfect condition. Price very competitive, would not hesitate to use your service again or recommend to others. Thank you.
...Heather Gardham
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1 was very pleased with the service I received.
Unfortunately the products I ordered arrived broken and I emailed your office for advice. I received a reply almost straight away and a repeat order was sent to Canterbury for me to pick up.
...Elaine Roseveare
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