good system that kept me up to date. Nice to do business with you. ...Coralie Ramsey
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We placed this order on 3 December but did not receive the goods finally until the third week in February. The delay seemed to be largely due to the manufacturer (Twyfords).
However, it was not evident from your website or during the ordering process that these goods were not in stock. Neither was the likelihood of such a lengthy delay in delivery made clear.
I feel this kind of issue ought to be highlighted to potential purchasers in some way. ...Barry Elder
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Great to contact by phone and text. ...Lynne Rowan
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Very prompt service excellent communications, very pleased. ...Robin Jukes-Hughes - Mr
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I got the package, all right ...Lajos Sándor - Heating Company Kft
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Great service from start to finish. Easy to order on line, good communication throughout and speedy delivery . Thanks. ...Darren Plowman-Read
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Great service ordered before 1-00 and received as promised next day ...Thomas Lavin
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While you did not have what I wanted in stock you rang and gave me a date that you would send it after ordering from suppliers.
You further advised it was being sent and the date which I would receive it.
I have now received it on the day you stated.
I must say that your customer service is excellent and top class, and keeping me advised of progress was very appreciated.
I would without question recommend you and will use again if required.
Thank you.
...Chris Franklin
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It arrived on time, and it works.
What more can one ask
Thank you ...Stewart Orr Sound Services
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Thankyou for keeping me well imformed of my order and managing to get it sent to me direct. Thanks for going the extra mile! ...Daniel Hoyle
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