I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent ...Andrew Henderson
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We e mailed to see if you could get us the part for our boiler, not really sure what we required. We received a prompt reply and once we had identified which part we needed the service was very quick and efficient.
The delivery date was perfect.
I would definately recommend your company. ...Mr John Wright
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Have received part thankyou for you help and quick servic ...Tom Cottingham
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Excellent prompt, efficient service. Very good value for money. ...Winston Hoe
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Very fair pricing and seem to source items not readily available elsewhere. Can take a while to arrive however but not excessively so. ...Robert McNaughton
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Prompt service, product as described and at a very reasonable price.
Will use service again when necessary. ...Asha Ravi
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Great service - my order was received on the next day after ordering! ...Malcolm Pitts
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Brilliant service, easy to use website and very fast delivery. The product I bought was supplied by the Plumb Centre who could not help me - I got all the help I needed from My Tub and it was cheaper! Many thanks.
...Helen
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Well priced products. Prompt delivery. Excellent all round service.
Thanks
Jonathan ...Jonathan Smith
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Very good! ...EPD Singapore Services Pte. Ltd.
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