|happy with the service
...alex samborek - samborek plumbing and heating
|I have been waiting 10 days for a part to be supplied. I asked MyTub how much longer I had to wait and received a vague reply saying possibly next week.. i cant run my business like this, what do you think my customers will say. I wont be ordering again. I don't suppose for one minute these comments will be displayed on My Tub feedback. So that makes me wonder how many other customers leave feedback that is not displayed..
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I am sorry about this. I have just looked at your order & we are continually asking supply chain for this. These parts sometimes do take a while to come through the system for free delivery. The manufacture do offer an overnig
|Parts & spares excellent range. Delivery options need to be tightned up. Had to chase part which had been delivered to depot but not delivered to me. A new order had to be made. For the customer advise them how it will be delivered, post ,local depot, direct from supplier and estemated day of delivery. This I think would be a way to improve your service.
|Very quick delivery.
I like the fact I was able to track the consignment on the courier site.
|Items received bank on when your informative communications said it would arrive. Well done you, a good company to place an order with, no messing around.
|Excellent service, communication and delivery.
First class and will recommend to others.
|Correct parts supplied, very competitive price. Excellent communication, I was informed by email at each step of the delivery process.
|I ordered the product I needed on Tuesday and it arrived on Wednesday. What fantastic service - thank you!
|Thank you for my order which was recently delivered, Ive found the service from your company very good in all respects and would definitely use you again and also recommend you to others.
|order arrived on time and as described. thanks.
...mr Paul East