Excellent service, communication very good. Delivery charge very fair! i.e. free. goods well packed. Good service from delivery carrier too.
...Glebe Services
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Excellent delivery time, easy ordering.
Only comment would be huge box for small item, and no packing materials.
Item was rolling around. ...Debbie Hoole
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Excellent customer service, good prices and fairly quick. However out of the three towel rails I ordered one was scratched and another leaked. Exchanging was not a problem but obviously we had to pay a plumber to come out again.
...Emma Ray
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goods received thank you.
You didnt tell me the items were not in stock until after i had placed the order. Thats a bit sneaky as other suppliers tell you before you place the order and give an estimated delivery date. I suggest you start doing this as next time I will be more carful in placing an order with you until I have looked at the other sites forst. ...Dave Mills
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I dont normally reply to requests for feedback BUT this time I was so impressed with service I had to send some positive feedback. You managed to supply items that I could not find elsewhere, there was a constant stream of status updates so I knew exactly what was happening. One part of the order was on a longish lead time and you despatched the rest of the order immediately and managed to improve the lead time of the remainder. The outstanding order was delivered exactly when you said it would be. This is delighting the customer service - brilliant! ...David Smailes
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Very smooth professional service - if the need arises I will definitely be using this site again.
Nice site - keep it up. ...Graham Woods
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good experiance part arrived on time when they said it would. I was not in!! popped to shops for 10 mins!! but very helpful driver called me and arranged to leave it with neighbour. ...Kenneth Hill - HSE Solutions
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I was delighted with the service I received from My Tub. The prices were much better than any I could have got from any of our local stores. The delivery was prompt and fitted in well with the new bathroom
Many thanks ...Mary Devereux
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Order received as promised, everything in order and in perfect condition. Price very competitive, would not hesitate to use your service again or recommend to others. Thank you.
...Heather Gardham
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Hello Steven,
Thank you very much - I have received today my order from you including the Armitage Shanks diverter for my mixer bath taps and shower. I am very grateful that you had this item still in stock. Many thanks for all your help.
Wishing you and mytub all the very best.
Kindest regards, ...Angela
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