Excellent service & first class communication. Item delivered in the specified time . A big thankyou!! ...C. EVANS
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I placed my order online and was kept up to date with how things were progressing. I received an email to tell me the part was available for collection. However when I went to collect the part it was not available. Apparently someone had sold it. I contacted Christine who reordered a further one. After a week it was still not at the Belfast Depot so I contacted Christine who arranged for it to be delivered to me Free of Charge
...Alan McCullough
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I was very pleased with the quick and efficient way in which my order with Mytub was processed. Many thanks. ... c wilson
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Very helpful to urgently find and deliver a part. ...Michael Boden
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Good service,would be happy to purchase from My Tub again ...J.D.Gillam
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We placed this order on 3 December but did not receive the goods finally until the third week in February. The delay seemed to be largely due to the manufacturer (Twyfords).
However, it was not evident from your website or during the ordering process that these goods were not in stock. Neither was the likelihood of such a lengthy delay in delivery made clear.
I feel this kind of issue ought to be highlighted to potential purchasers in some way. ...Barry Elder
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Great service, Toilet seat arrived in good order. within a few days, many thanks ...David Hawkins
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Very fast delivery. Product best price i could find on the net.
Many Thanks Ron ...Ron Ragan
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Easy to find the product I was seeking on the MyTub website. It was helpful having the product number against which to search.
Five days including a weekend from order to delivery.
Good communication including initial notification then confirmation of delivery date and information, when requested, of an approximate delivery time.
The product looks good and I assume it will work well as our plumber had no problem fitting it.
I would recommend. ...John Wardley
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I thought the service was excellent and had no problems, would definitely use you again and recommend.
Thank you
...John Watson
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