We placed this order on 3 December but did not receive the goods finally until the third week in February. The delay seemed to be largely due to the manufacturer (Twyfords).
However, it was not evident from your website or during the ordering process that these goods were not in stock. Neither was the likelihood of such a lengthy delay in delivery made clear.
I feel this kind of issue ought to be highlighted to potential purchasers in some way.
...Barry Elder
|
Hi..
I received my order nextday,,: thank you.
...arkersel
|
Arived on date promiced but very slow delivery. Account debited 21st Dec, delivered 16 Jan - 3weeks excluding bank holidays.
...J H Fletcher
|
Thanks for prompt service, everything in good order.
...M B E French
|
My order was fulfilled by Plumb Centre, Reading who not only failed to turn up on the agreed morning, but also sent the wrong sink their picking error - the paperwork sent to them was correct.
However, Jeannette sorted it all out for me and managed the situiation through to a satisfactory conclusion.
Well Done !
As such, I would have no problem ordering from MyTub again.
...M N Porter
|
Quick delivery, Excellent quality. Would use again.
...Polly Ryan
|
Very pleased
...Mark Young
|
Thank you for your prompt service. Will certainly use you again.
...Les Whitewood
|
Fantastic! Made my order at 4.30pm and picked it up by 9.30am the next day. really pleased with order and service received. Thank you!
...H Dhesi
|
Received exactly what I ordered. Description Was accurate. Prompt delivery.
Will use MyTUB again
...Michael Leonard
|
£
£6.97 
