|Not sure what happened with this one but initial 30 day lead time to obtain everyday plumbing materials isnt acceptable to my customers, especially as these products are manufactured in the uk. The order was fulfilled with 13 days after agreeing to pay an additional £9 VAT delivery charge. This is however, common in the UK plumbing supply industry & by no means exclusively a MyTubWolseleyMcAlpine problem. All products turned up as described and the communication by MyTub was very good. This has not put me off ordering from MyTub who are usually very good & this may have been out of their control.
|I would definitely recommend MyTub to friends and family. They had the best prices and best customer service. Christine was a super star. She contacted me to make sure my order was correct. She also sent me e-mail to let me know when I would expect my delivery. 55 stars.
...Chung Hang Wong
|Excellent service, kept me informed of expected delivery. Thank you
|only place i could get the part from, fair price and fast delivery
...uph heating services
|Product arrived on day stated in order update e-mail. Thanks.
|Very good value and delivered in good time. I would definitely use My Tub again.
|Very fair pricing and seem to source items not readily available elsewhere. Can take a while to arrive however but not excessively so.
|Best price i found item arrived quickly well packaged. Great thanks
|The only words I can say are that I got a perfect service, magnificent service and 6* yes, its six star support! Amazing service!
|Fast delivery which is always appreciated, however the product I ordered has a manufactures life time guarntee but the product was delivered without any manufacturers paperwork
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The manufacture does not send us any paper work however there garantee still stands on the Eddy electronic water descaler/conditioner
Any problems just let us know thanks.