I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent ...Andrew Henderson
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Helpful staff....the right parts delivered with a smile early the next day.
A rarity these days but well done .Many Thanks a great service.
Nigel Bailey ...nigel bailey
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Best price on the net great communication .would use again. ...Paul glynn
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Everything received as requested. Many thanks ...Ian Castledine
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Hi, Many thanks,, excellent service.
L payne ...Payne and Watkins Ltd
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After some delay in delivery due to being in lockdown and NHS requiring urgency on their washroom needs ,I was eventually given an acceptable date which got delivered as promised , so I am pleased with that . The product a washbasin tap was as requested and looks good . Yes I would deal with the company again as they keep you up to date with delivery progress. ...Trevor Gallier
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First rate service, no complaints or adverse comments ...JAMES FLATT
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everything fine, slight delay but kept informed at all stages. ...PHILIP WAINWRIGHT
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Great service. Helpful staff! ...Brett Gascoigne
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Good prices, delivery & order communications.
Difficult website especially when searching for products. ...James Gray
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