|Ordered on 3rd February but not delivered until 17th - 14 days later.
|It was wonderful to find a good sized corner basin on your website and the ordering and follow up with staff was successful and efficient. The basin arrived on time. I can recommend the MyTub experience!
|thanks very much arrived in good time now we have a hot shower :O))))
|My order arrived exactly when I was told it would and was excellent value for money compared with other sites. I had a slight panic when I received the delivery because I didnt think the item I had ordered Twford toilet seat would fit the toilet bowl but the customer service team where very calm and understanding when I telephoned. In fact the seat fitted perfectly and was exactly as described on the web site.
|Excellent customer service, exceeded expectations. Delay was caused by your supplier and then the item went missing in transit - however you were on the case before the estimated delivery date and kept me informed at every stage without prompting. Thank you. Will certainly use you again and recommend you to others.
|Order delivered on the day quoted
I think the delivery driver had recently undergone a charisma bypass!
I was very surprised to find the ceramic basin was shipped without any pagaging or protection - a risky strategy I would think.
------------- ------------------------- ------------------
The supply of sanitaryware comes from the manufacture without packing we also use internal transport rather than couriers which is why the items get there in one piece.
|Excellent service. Online stock enquiry took about 10 minutes, very helpful customer services advised best method to get me the products quickly, and kept me informed until the products were in my hands. Always fast answers to online questions. Very happy!
|Product item we were looking for at a price 2nd to non found else where, updates and service both great.
...Carillion LGS Dave Evans
|Very fast delivery. Product best price i could find on the net.
Many Thanks Ron