Excellent service really helpful with issues and put the customer first ...Mr kevin duddy
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Nice taps, delivered as promised.
A conservative delivery estimate which is achieved is much better than a shorter estimate not achieved - even if the former actually delivery lead time is longer than the latter i.e. if you say 5 days and it takes 7 days thats worse than saying 10 days and getting it in 10. Ideally of course you would reduce your estimated lead time 10 days to 5, or whatever and still achieve this shorter time.
Regards
GG ...Graham Griffiths
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Order came on the day expected, but a week for a small part could be improved.
Part is slightly dented, not as a result of delivery, qa before packing would be good.
I havent fitted the part yet so hopefully the dent wont affect installation ...Brian Power
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Good service. Appreciated calls from delivery driver ...Barry
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Excellent and speedy service. ...Delia Gaze
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Could not fault anything. Great product and delivery was the best ever. ...Phil Lawson - Lawson.Phil
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great customer service and communication. Competitive prices too. ...Charles Nicholls
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excelent service.. ...Nick Covill
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I inquired about the Matrix for a Focal Point gas fire as I wasn't sure if it was the correct one and kindly MYtub assistants enquired for me to Focal Point to make sure it was the correct part. I then ordered the part and could trace its progress on Mytubs web site, which I found very useful. Mytub kept me up to date on the order through emails also. I quickly received the part via a courier which was very well packaged as the parts were delicate and were in perfect condition. Thank you Mytub. ...Arnie Burrows
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superb service, frequent contact and updates and speedy service. would definitely use again thanks ...jeemy - jawl architects
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