Cusomter service is great. I ordered a part needing it to be shipped to the US and the customer service team quickly got the part to me and kept me inofmed of my order throughout the process. Unfortunately, through no fault of the MYTub team, the part did not fit. For those ordering parts from the US verify the OD verses the ID of the fittings. I ordered a 50mm push fitting coupling and got exactly what I ordered. The coupling is apparently measured by the OD and I needed a push fit coupling to fit a 2" 50mm ABS pipe. In the US that would be 2" 50mm ID and about 54mm OD. Lesson learned. ...Tracy Reinmiller
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Very helpful and excellent service- many thanks
...Martin Downes
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Order came quickly, and the price was well below the manufacturers own website. Will use you again. ...Andrew Phillips
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Effortless ordering and delivery arrived before date promised - cant really ask for more. ...David Carter
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Brilliant service, ordered Sunday, delivered Tuesday! ...Myra Field
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The best service anyone could ever expect. Thank you very much for all the help.
Will certainly buy from you again.
John Paterson. ...John A Paterson
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Excellent service and good communication. Product available same day and very competitive. ...Richard Yates
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The replacement part was received on time and has fixed the problem - many thanks! ...Mr Andrew Rogers
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Part arrived 4 p.m. on 28.11.11 - fitted and working.
Will use you again if anything else breaks. ...Ian Rae
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Excellent service and surprised with a prompt deliver. Very happy from a first time buyer. ...Vijay Modha
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