Service was excellent. I placed an order and received both confirmation and anticipated dispatchdelivery details.
I also received a further e-mail to advise that the parts that I had ordered would be delivered on a specific daydate within the expected delivery timescale and the parts arrived, exactly as advised.
An excellent aervice all round.
Regards
...Colin Forsyth
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Item arrived on time and correct. Very efficient and would use Mytub again.
...Owen Catchpole
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Very efficient and effective operating methods, excellent!
...Stephen Allen
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Picked the item up today. Just what I ordered. A fine delivery process.
...George Fowle
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I regret that the small half aeration tube was in three pieces. I should be grateful for a replacement.
------------- ------------------------- ---------------------------
Hi
Apologies for this Dr Payne, i have now ordered a replacement in for you and it is expected to arrive on friday. We will check this for you and be in touch as soon as the replacement is ready.
Regards MyTub
...Dr Reginald Brian Payne
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excellant service part fitted and woking
...trevor brown
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Easy to use, efficient and speedy delivery. Thankyou
...Robert Collins - Lower Sutton Farm
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superb service, frequent contact and updates and speedy service. would definitely use again thanks
...jeemy - jawl architects
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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful.
...Bernard Adams
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received in good order and on time
...Brown Cow Brewery
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£
£6.97 
