This was my first experience with my tub and possibly my last. Firstly they made a mistake, the site shows free delivery on orders over £25 – Wrong my £120 order of boiler parts just so happened to be made up of none free delivery items and even though this was my tub’s mistake they refused to waive or refund the £7 delivery charge which almost delayed the order by a day. Next, one of the parts arrived from Plumb Centre within two days and the other parts from who knows where nearly 2 weeks later – Overall, compared with many companies on the internet these days, this one did not impress me. One final comment, when things go wrong, you can’t just hit reply in e-mail, you have to go to the site and enter details in to a special page, all a bit of a faff really.
...Ian Grosvenor
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My order came on time, havent had chance to use them yet, but very pleased with the service so far. Thank you.
...Jean Morgan
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Excellent overseas service. Quick and helpful.
...Mike Enns - Aurora Geosciences
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Very quick delivery once I decided to place the order with the slight risk the parts were incorrect. It turns out they are correct. Pity your supplier contacts were unable to confirm for sure and didnt even bother to reply to you it seems.
...Neil Purves
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Excellent service received and good product. Would use again.
...Garry Hodgson
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All good. Excellent service
...Peter Dickeson
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Good service and part delivered on time
...Malcolm Hieron
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Order arrived very quickly. The basket looks good and is now up in the shower. I bought it because it said rustproof and has a 15 year guarantee. It will take time to assess this but Is brass with a chrome finish so it should be fine.
...Sandra Pierson
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Order received on time. Great customer service. Thanks again!
...Stephen Hanmer
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Got what I wanted, speedily and reasonable price.
Thanks
...Kevin Ford
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£
£148.69 
