Dear MyTub,
Your sales team, particularly Jeannette who I spoke to today, is superb, but your website leaves or left - I see it has now been updated much to be desired. I ordered the most expensive of two heat poles and ended up being delivered the other one. I have had to pay a returns cost of £38.51 - which I think is unfair. It would be nice to have this refunded.
John Hey
...John Hey
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Many thanks for your prompt despatch of the hinges they are perfect. Great service.
Many thanks
Kenton
...Kenton May
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Perfect transaction, communication 1st class, quality item for a good price.
Thank you
...Deborah Priestley
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Excellent web site and excellent service, delivered on time will def use again
...Pauline Williams
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Very good communication and an excellent service. Thanks.
...Edward Kinsella
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Excellent service, fast delivery and items as described.
...Russell
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Excellent customer service. Despite Mytubs problems with their online finance service provider my order was dealt with promptly and delivery was to time scale. Product met quality standards. I will use Mytub again.
...Graham Leonard
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Thank you very much for your excelent customer sevice we were kept upto date from the time we ordered our boiler to the day it was delivered.
J cornwell
...OC
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Hi not impressed the courier service came when I was at work.. fair enough, but I went to pick the parcel up on friday I was told it had been returned to you on Friday 5 days after attempted delivery, despite the fact their card said seven working days after delivery.. so I had a 40 minute journey for nothing........ plus the fact the card they put the card though the door saying I could reschedule iit over the internet as long as I quoted the 12 digit code which was only 10 digits and the website would not accept... bad customer service on your couriers part
...Brian Sharkey
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Yes, Order received intact, very speedy delivery thank you
...Southcoast Plumbing Supplies Ltd
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£
£28.82 
