Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful. ...Bernard Adams
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The order came in sooner than promised so we were pleased with the service ...Oxford Instruments Plasma Technology
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first class service no complaints ...martin jones
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My order arrived on Tuesday as I had been told that it would. Very Happy with Grohe showerhead, good price.
Many Thanks
Peter ...PETER BARRETT
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Received package on Tuesday 0710 -thank you for all the help and support not actually had control knob installed on fire yet though ...Peter Durrant
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I am absolutely delighted with both the helpfulness of your operator, who called back with availability of stock and delivery when I needed them urgently and quality of the shower hand grips. They arrived when promised. My only suggestion would be for you to supply the screws with the item but I suppose this would increase the price which was very competitive. Many thanks. ...Patsy Hooper
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All Good!!! Many Thanks, Michele ...Sote ltd TA Pentolina Restaurant
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Excellent service for a great price. The delivery driver was very friendly and helpful too! ...David Butt
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Order arrived on time as promised. Very helpful staff. Excellent service. ...D.A.Tomlinson
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Excellent service, very helpful customer service. Thank you
...c sen
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