Thank you for your service. Unfortunately I misunderstood the web page and placed the order for what I assumed was a concealed cistern complete with lever, when it was for the lever only. I now wish to return same. The delay since receiving the item is due to me being abroad for the last week. The box has remained unopened.
I look forward to your reply.
Ken Smith
...Ken Smith
|
Excellent service. Prompt delivery. Good vlue.
...B J Swindells
|
Exxcellent price and fast delivery
...Alistair Mackenzie
|
Communication was first class.
Reaction to problems was superb.
Products took a little while to come but some of them were a bit obscure.
Overall a five star experience and I would gladly use again.
...Kevin Hill
|
Arrived next day - excellent service from Tyne & Wear to Exeter! Item as expected, properly packed. Helpful communication throughout. Many thanks!
...Robert Gilmurray
|
Very pleased with the help, service and price received with my recent order for Vailant flue parts.
...P Routley
|
Thanks for that - excellent service from your lot - Ill be back !
...Graham D
|
Great Service from a Great Company. Communication, products and service are faultless. Highly recommend this Company.
Andy
Andy Yates Fitting Services
...Andy Yates - Andy Yates Ltd
|
Hi there,
I was disappointed that it took over two weeks to deliver a product that was in stock, and appeared to sit with the courier company for some time. I had to chase several times for resolution, and paid for an item I had not received some two weeks before receiving the goods.
Thank you
Lee Bedford
------------- ------------------------- ------------------------- ----------------------
Hello Lee
Looking through the order notes between us and our distribution I am also very disappointed. This looks like it has gone via a courier and just just been lost in the courier company nonsense of "its on its way".
Sorry for the inconvenience and I will be passing this through the correct channels.
Regards
...Lee Bedford
|
Excellent service. Initially quoted as 7-10 day delivery, item delivered within3 days.
...Robin Cooper - Morgan Cooper Limited
|
£
£28.82 
