Service was very good. Communication regarding postage fees was efficient enabling our company to receive the products in good time. ...Jackie Wright - John Thompson
|
great fast delivery kept me updated with emails and even had a phone call to state what time ! well done folks keep up the hard work
many thanks
...fiona duncan
|
The Customer service agents at My Tub were very friendly and helpful. I was glad to received prompt responses to my questions and requests. Thank you for your help! ...Marine Construction Management
|
Payment options - like a lot of people I use a debit card for payment. Debit card isnt one of the options, you have to use the "credit card" option and presume that also covers debit cards.
Make it clear and incorporate "debit card" as an option please.
------------- ------------------------- ------------- ------------
Hello
Very good point and the site has now been edited to refect this, thank you.
Regards
MyTub
...Michael Willis
|
Received geberit concealed cistern within 5 days, tried to fit Saturday and found part missing. Had to wait till Monday to advise of this missing part. I was told to leave it with customer services and they would get back to me. In the meantime I spoke to the manufacturer and received the part next day. Four days past not a word from My Tub. Well done Geberit not so well done my tub, just a call to say what was happening might have helped ...simon martin
|
Thank you for all your trouble, as I appreciate that I had asked for something a little unusual. Thanks for chasing it up when it did not arrive, and am pleased to say it arrived on Momday as promised. Once again many thanks for your effort and service. Peter Radford. ...William Peter Radford
|
Item arrived, but did take a while. This may have been due to stock at the time.
Thank you for your service. ...Andrew Vogel
|
order recieved. good service. ...Alan Ringer - Ernest Doe And Sons Ltd
|
Very quick delivery.
I like the fact I was able to track the consignment on the courier site. ...chris meiklejohn
|
very goodservice, and client very pleased with the boiler. thanks she now has a nice warm house again. ...june chalmers
|