Not sure what happened with this one but initial 30 day lead time to obtain everyday plumbing materials isnt acceptable to my customers, especially as these products are manufactured in the uk. The order was fulfilled with 13 days after agreeing to pay an additional £9 VAT delivery charge. This is however, common in the UK plumbing supply industry & by no means exclusively a MyTubWolseleyMcAlpine problem. All products turned up as described and the communication by MyTub was very good. This has not put me off ordering from MyTub who are usually very good & this may have been out of their control.
...Ondemand Plumbing
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The order took a couple of days longer than anticipated because of delay from My Tubs supplier, but My Tub kept me informed of the status every day and the day they took delivery of it they had it delivered to us within a couple of hours. So 10 out of 10 for communications.
...Hilary Thomas
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Great customer service, however the web pricing on the tube is a bit misleading
...ADRIENNE TUCK MARSHALL LAND SYSTEMS
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service and delivery were impeccable.definitely use them again 1010
...allan davenport
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Im very happy with the service from MyTub. They were instrumental in obtaining an obsolete part for my boiler that was cosmetically important for our property renovation. many thanks and I will certainly use your service again.
...Simon Jarvis
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Very pleased with the service provided. Would definitely use your services again
...Jean Fozard
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It was my first time, buying an item from MyTub. I was very pleased with the efficiency with which the order was handled and the speed with which the item was delivered.
...Samuel Marsden
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Product and price excellent, however the delivery was slower than expected but this maybe due to christmas postal services.
...Steve Harris
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Very pleased with your service; collected Grohe 3000 Shower Valve today without any problem.
...Sheila Bean
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Thanks for your promp service the package was well protected.
...Robert Joseph Wilson
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£
£334.75 
