The item wasnt delivered when they said it would be but once I queried it, the communnication was spot on from there and they were very apologetic and i now have a working toilet again so cant complain too much!! ...Chloe Whiskin
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MyTub have gone way beyond the extra mile in fulfilling my order after items went missing in the post. Even though the problem was not of their making, the customer service team have been second to none and they stayed fully focused on my order until all issues were resolved and for this they have my gratitude.
In general, I found MyTub very easy to deal with and the whole experience for me was positive as they provide an excellent level of service, quality components and very keen prices.
Ordering was very easy through the desktop website and although I did not have need to use the mobile version, I have no reason to think that there would be any issues. ...Paul Anthony
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Order was delivered to a neighbour. When I received it it was sans any packaging other than being in an opened plastic bag, but appears to be complete 5 individual items with the delivery note separate. ...Charlie Morriss
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I was pleased overall with my purchases. I did have a couple of questions about the products and delivery time which were answered although this took quite a long time. I was beginning to get a bit worried about whether everything would turn up in time. It did but I could have done without the stress! ...SUE DAVIES
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part arrived today. excellent speedy service. would use your company again. thanks alot ...steve glover
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First class deliver. very pleased with item thank you ...Mr Malcolm J Martin
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All went like clockwork, the product was exactly what I ordered and the communication throughout the order process was excellent. Very efficient and would certainly recommend. ...Bob Annable
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Wonderful service. Arrived the day following the order, despite the delivery being quoted as two days. ...Colin Turnage
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Despite the problems with my order i have to say the customer service i recieved was excellent, keeping me informed every step of the way, would use you again, thanks ...Zoe Metcalfe
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Great communication from start to finish and arrived when stated.
Product was a replacement for a broken room thermostat easy instructions to replace and was working within minutes :- Thank you.
...Angela Smith
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