|I had a complaint about the original delivery but this was dealt with efficiently. I particularly liked the way you kept me informed by email on progress and delivery dates. The best service department communication I have ever had.
|Order arrived on time as promised. Thanks, good service.
|Straightforward, effective service. Prompt response to a minor payment issue. Reasonable prices. Thank you.
|Excellent service and fast delivery. A big thank you especially to Christine for her help
|happy with the service
...alex samborek - samborek plumbing and heating
|Order was not delivered on the day specified in the order update e-mail which was very inconvenient as someone had to wait in all day. However when we raised this issue we did receive a quick response and the sink arrived the next day. The sink is great and as described although we were a little surprised that it arrived with no protective packaging. In this instance the sink wasnt damaged but it would be very easy for a sink like this to be damaged in transit without any protective packaging.
We are sorry for the inconvenience and are looking into why this occurred. As we do not use couriers to deliver pottery the delivery team who are used to delivering sanitary ware are simply picking off the shelf, putting on the van then droppi
...Tim Amery Limited
|Bath tub was a delayed item, but you kept me informed & it did arrive when you said. Would recommend the company & use again if I needed to.
...Mrs Jane Greenhalgh
|The kit arrived about a week after I ordered it. It was complete and fault free. I saved about £ 20 compared to competition.
...Environmental Heating Sol ltd
|Good comunication but no dilivery on time.
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As this item is made to order from the manufacture, there is no stock kept anywhere and we were unfortunately in the hands of the manufacture to give an accurate lead time.
Sorry for the inconvenience.
|Excellent service with delivery on the date promised. Great communication at all times.
Only gripe I have is that with buying Armitage Shanks products I would have expected that they would have the company name embossed on them as in the past. To me Armitage Shanks is a quality product, the reason I bought them in the first place and I have also written to them to that effect with feedback.