very good communication with fast response to all E mails sort problem very quickly with no fuss, would use again and recommend to friends ...les green
|
Thank you received my order, item has been fitted, great service ...Michael Brennan
|
order recieved. good service. ...Alan Ringer - Ernest Doe And Sons Ltd
|
Overall a good service. I would recommend it to others and use it again.
Website is clear and easy to follow, the different part number was clearly shown as the correct replacement for what I needed.
The part availability request was answered promptly the request for a suitable fitter took a little longer but was still OK.
Delivery time was reasonable, but it did arrive one day early good, but would have been annoying if Id made special arrangements for accepting the delivery.
My only criticism is of the confirmation emails. Some were sent in duplicate, which would have been confusing if Id had several different items on order. And one confirmation of despatch arrived after the part had been delivered and fitted! ...John Weddell
|
I have received great service from several people of this compnay, all patient clear and very very helpful, as I am a women have no knowledge in unvented cylinders things were explained to me clearly without being annoyd by the number of times I had to call or email, and for that reason I purchased my cylinder from them because I know I can get a good service ...Rona Barreto
|
Hi Jeannette,
Thanks very much. I wish all companies would offer the same service as you do.
I will order the item tomorrow.
Regards
...Dave Curtis
|
Excellent Customer Service and prompt delivery of an obsolete part which. mytub managed to locate. Thanks - boiler up and running again. ...Matt Clancy
|
Best price on the net great communication .would use again. ...Paul glynn
|
The tap cartridge was exactly what I wanted and cured the leak. ...Christopher John Cole
|
You provided a very quick and efficient service, thank you ...J.Horton
|