I normally dont make the time to write reviews when I get good service but this time I couldnt excuse myself as these guys were EXCEPTIONAL!
The goods I ordered off the very clean on-line ordering process were unfortunately no longer available and the communication of that fact was both timely and professional. Not only that, the Team at My Tub tried to present some alternatives to consider which at first didnt meet my expectations.
They went away and researched some more for me, and presented an alternative which I then went for and they were duly ordered with an expectation of 6-8 week delivery given they were a special item.
I got an email and a telephone message 3 days ago saying they were now ready for dispatch and would be sent the very next day. They turned up as promised
...Martin Scott
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I ordered a replacement coal bed for a Valor highlight fire. Even though the part is obsolete, you managed to get hold of a replacement. We really appreciate the effort in sourcing the part and getting it delivered to us a lot quicker than expected. Thank you and I will keep your web site bookmarked if we need any other parts in the future.
...Andy
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Great company to deal with, no problem will purchase again.Thanks
...Colin Hook Property Improvements
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Item arrived earlier than expected. Easy to fit.
...CLM Fleet Managment PLC
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Product as described, waited a short time for delivery but well worth it for the price. Would use again.
...M Worrall
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Perfect service. Well packed and arrived promptly. Thanks
...Chris Sinden
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Really please with the service I received.
...Southwood Mechanical Ltd
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Delivery could have been quicker, especially for price.
Prompt email response to delivery queries.
R
Martin Cawley
------------- ------------------------- -----------------------
Dear Martin
Our infrastructure is geared up for orders over the £25, hence the free delivery.
Regards
MyTub
...Martin Cawley
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Excellent service and communication throughout the process of the order
...Kirsty Ellis
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Great service-prompt delivery. Thank you
...mr r lawrence
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£
£15.93 
