Very impressed with the service. It turns out the part I ordered was obsolete but staff went to the trouble of sourcing another supplier. Part arrived promptly.
...A Lennon
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A long delay in getting the delivery, and when opened the drain cover was damaged, looked like it had been dropped and a corner cracked, overall not fantastically impressed!
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Good afternoon, we are arranging a replacement. Please accept our apologies thanks
Regards
MyTub
...David Mcmullon
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Product as described but note that it is plastic at a reasonable price and delivered promptly.
...John Bogie
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First time we have used this company found there customer services to be extremely good my contact was Samantha and any questions I had were dealt with immediately and full answers given, will definitely deal with them again, speedy and excellent customer service.
.
Jim McCarron
Plant manager
...Jim McCarron - Nichol McKay Ltd
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Thank you for keeping me updated on the problems with delivery time for this item. Excellent service.
...David Clark
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Very satisfied with the service I received thanks again. A wright
...Anthony Wright
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Hello,
The damaged item was picked up by DHL 4 March.
Thanks very much for your amazing service. I was very impressed with how well you managed the replacement part.
...Trevor Charles
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Appaling service . It took 18 days to deliver this item and that was after three phone calls by me asking you when the item would arrive. Victoriaplumb deliver the next day. You need to sharpen up or go under.
t pm cairns
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Dear t pm cairns
Very sorry for the delay with your order, however this item is obsolete and Ideal Standard have a two week delivery for thier obsolete items as standard, please feel free to contact them direct for confirmation.
Thank you for your advice re VictoriaPlumb, we are in a totally different market place to them. VictoriaPlumb sell cheep unbranded rubbish (in our opinion) imported in bulk from China, stocked high with massive profit margins slapped
...t pm cairns
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Just wanted to say thanks for a cracking service. You delivered as you said you would, I will be using you again without a doubt.
...Keith Brawn
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Very Good Price, But:
Ordered 2 Entice WC seats, after receiving a delivery time lead time update email at 0908 hrs confirming 2-3 days delivery.
After order placed @10.08 hrs same morning, delivery time then quoted as 12 days out. Not good
...Tom Thornton
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£
£1272.48 
