I received my order on the 7th July, which was the date confirmed. so I was happy with this.
Before I actually made the purchase, I made various queries regarding the product to ensure that it was the right one and Jeannette who dealt with my queries was very responsive, patience and helpful.
I am happy with my purchase with my tub as not only I received great customer service, you are also the cheapest I could find.
Thanks
Jennifer
...Jennifer Chan
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Excellent service throughout. Will definitely use again.
...Alan Carrington
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I had a complaint about the original delivery but this was dealt with efficiently. I particularly liked the way you kept me informed by email on progress and delivery dates. The best service department communication I have ever had.
...Fred Gray
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Customer services excellent and product great - would use again.
...Mrs Suzy Francis
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More than happy with the service provided & appreciated the updated e-mails advising the status of my delivery.
...Colin Peacock
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This was my first experience with my tub and possibly my last. Firstly they made a mistake, the site shows free delivery on orders over £25 – Wrong my £120 order of boiler parts just so happened to be made up of none free delivery items and even though this was my tub’s mistake they refused to waive or refund the £7 delivery charge which almost delayed the order by a day. Next, one of the parts arrived from Plumb Centre within two days and the other parts from who knows where nearly 2 weeks later – Overall, compared with many companies on the internet these days, this one did not impress me. One final comment, when things go wrong, you can’t just hit reply in e-mail, you have to go to the site and enter details in to a special page, all a bit of a faff really.
...Ian Grosvenor
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My complete order arrived on the day specified. Thank you too for keeping me updated on the progress of that order. Much appreciated.
...Peter Button
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Recd exactly when you said it would be delivered excellent sevice and product .Will certainly use again and recommend. ML.
...michael limon
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Excellent service from Customer Care, if delivery is as good as order placing then this is a First Class Company to deal with !!!
...Dennis Underwood
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Excellent service. Order was complete and delivered on time. When I phoned with a query reply was helpful and friendly. No further comment.
...Anne Pritchard
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£
£153.76 
